All Whisenhunt® Complete electric reels and Motor Drive adapters kits. are backed by a one-year factory warranty. If one of our units malfunctions in normal use, Within one year from date of purchase the factory will repair or replace the entire unit, not including the shipping cost.
NORMALLY WE SHIP WITHIN 48 HOURS OR SOONER AFTER RECEIPT OF ORDER NOT INCLUDING WEEKENDS AND HOLIDAYS
IF FOR SOME REASON THAT WE ARE OUT OF STOCK WE WILL CONTACT THE CUSTOMER BY PHONE AND OR EMAIL AND LET THEM KNOW APPROXIMATE WHEN WE WILL HAVE THE PRODUCT READY FOR SHIPPING IF THEY WANT TO WAIT WE WILL SHIP IT TO THEM AND IF THEY DO NOT WANT TO WAIT WE WILL CANCEL THE ORDER WITH NO BACK CHARGES.